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How we work

We constantly work to create and improve a good overall for our customers when it comes to products, functionality and service. The areas we are working hard with, are the Web site, delivery and service. See below for more information on these parts.

The Web Site

RoyalDesign.co.uk is constantly updated so that it is always present and clear. Besides, it has to be easy to use. All information relating to our products must be accurate and consistent with the supplier's description. Our products represent among the best on the market.

Delivery

To help you plan when to expect your order, you'll receive a e-mail with an estimated arrival date and our customers also a reference number so you can follow the shipment from our shipper FedEx.

Service after purchase

Our goal is that you always will be completely satisfied with your purchase. Therefore, we offer 100% customer guarantee. That means that you, without further explanations, may return your goods within 14 days for a full refund. For details, see; Customer Service: Returns & Exchanges. Our customer support also responds quickly to all your questions and comments.

Deal of the Week

Noblesse Whisky Tumbler Set of 4

Reg. price £37 Now £15

Brand: Nachtmann

Tess Montgomery

Find bargains with Tess!

Tess Montgomery, model and blogger, writes about beautiful things in fashion, design, jewellery and interiors!

Read more »
Oiva Toikka

In the spotlight:
Oiva Toikka

Oiva Toikka is one of Finland's most famous glass artists. His challenging design invites you to an imaginative and exciting experience.

Read more »
Gift Card

The perfect gift

Can't decide what to give as a present? A gift card from RoyalDesign is always appreciated!

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