Customer Service
You can also choose to contact us:
Chat with us
Chat with a customer service representative during staffed business hours or with our AI assistant who is available 24/7.
Chat hours with personal service:
Weekdays
8 am - 10 am GMT
1 pm - 3 pm GMT
Chat is available via the green icon in the lower right corner.
Please note that during high load, chat may be temporarily closed.
Thank you for your understanding!
Email
[email protected]
We aim to respond to you as soon as possible, within 48 hours on weekdays.
Phone
Monday - Tuesday
8 am - 10 am GMT
+44 20 8089 9950
Discount codes
Discount codes do not apply on products which have had their price reduced during a campaign. Products included in a campaign are marked as such on the product page. If you have used a discount code which is not intended for you, we reserve the right to deny its use and will contact you to either cancel the order or charge you the discounted amount.