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Customer Service

Welcome to our customer service! Here you can find answers to your questions on all aspects of Royal Design. You navigate through our Customer Service using the menu on the left.
Frequently answered questions
Shipping & Delivery
Returns & Refunds
Product information
Discount codes
Claims on faulty items
Payments
Contact

You can also choose to contact us:

Chat with us

You can chat with our AI assistant 24/7 for answers to frequently asked questions and be directed to a live agent if you need more help during the opening hours below.

Weekdays

8 am - 10 am GMT

1 pm - 3 pm GMT

The chat is available via the green icon, in the lower right corner.

Please note that during high demand, the chat may be temporarily closed.

Thank you for your understanding!

Payments

Which payment options do you offer?

We offer the following payent methods: credit/debit card through Visa, MasterCard and American Express, as well as PayPal.

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About Royal Design

One of the largest design stores with all the top leading brands for home decoration, tableware, kitchenwares and more.

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  • Our AI chat is available to you 24/7. Personal chat opening hours weekdays:
  • 8 am - 10 am GMT 1 pm - 3 pm GMT
Company name: Royal Design Group AB
VAT number: SE556573-242601
Porfyrvägen 2
38237 Nybro, Sweden
Sweden

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