Accessibility Statement

Accessibility Statement for royaldesign.co.uk

This accessibility statement applies to the digital service at www.royaldesign.co.uk, provided by Royal Design Group AB.

We strive to ensure that our e-commerce service – including website, payment flow, and customer service – is accessible to all users, in accordance with the requirements of the Act on Accessibility to Products and Services (European Accessibility Act – EAA).

How Accessible is the Service?

The digital service is partially compliant with the requirements of the EN 301 549 standard, which includes guidelines according to WCAG 2.2 level AAA.

Accessibility Deficiencies

We are aware of the following deficiencies in our digital service:

Some editorial images lack correct or complete alternative text (alt-text).

Moving content, such as videos on product pages or inspiration pages, sometimes lacks subtitles or text alternatives.

Keyboard navigation may occasionally lack a clear focus, which can affect the usability for people who navigate using only a keyboard.

Icon buttons or elements with only visual markings sometimes lack programmatic description (e.g., aria-label).

Contrast levels in some older page templates may fall below recommended levels for readability.

The focus order in some modal windows or mobile menus may seem illogical.

We are actively working to improve accessibility in all parts of the service. The goal is to address the above deficiencies by the fourth quarter of 2025 at the latest.

Report Deficiencies

If you experience obstacles in our e-commerce service, please feel free to contact us:

Email: [email protected]

We normally respond within 15 business days.

How We Have Tested Accessibility

The accessibility of royaldesign.co.uk has been reviewed internally.

The assessment is based on a combination of automated accessibility tools and manual review, conducted according to the guidelines in EN 301 549 and WCAG 2.2 level AAA.

The latest review was conducted: June 27, 2025.

Scope

This statement covers the following parts of the service:

Public website (www.royaldesign.co.uk)

Webshop and payment flow

Digital customer service (via contact form and email)

This statement was prepared and last updated on June 27, 2025. The statement is updated annually or in the event of major changes.